Thank you to all who joined us on 10/13/23 for PolicyStat Support & New Ideas: How it Works! Click Herefor recording . Highlights, References, and Resources below. Next meeting is FRIDAY 11/10/23 1PMCT/2PMET . Topic: 2024 Plan & Platform . CLICK HERE TO REGISTER Highlights Announcements: (1) Coming Soon…New HUB Platform and Fulltime Community Manager (2) Palooza March 12-14, 2024 - Click Here to Register (3) RL6 & PolicyStat Integration Webinar November 1 - Click Here to Register . Types of Support Tickets: System Issue (e.g., not working as expected), Request (e.g., VPN update, special report, etc.), Question (e.g., How to XYZ), Access (e.g., add an Administrator) Enhancement Request: Suggestion for changing how a feature currently works or Ideas for adding a feature not currently available. Contacting Support Team: #1 Support Portal - LINK HERE , #2 Phone 317.644.1296, Option 2. See attached notes for: Prioritizing methods,Raising a New Ticket, and Support follow through (including upcoming integration between HUB and SupportHUB Customer Portal). Submitting and Idea: Idea Portal - LINK HERE See attached notes for: Considerations for Prioritizing New Ideas,Product roadmap and planned development details, and Recent Activity (shipped, in-progress and planned).
